THL HOPE NPC - Privacy Policy


1. Introduction:


THL HOPE NPC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website (www.thlhope.org) or interact with us.


2. Information We Collect:


Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you make a donation, sign up for our newsletter, volunteer, or contact us.

Donation Information: When you make a donation, we collect payment information necessary to process your transaction.

Website Usage Information: We may collect information about your use of our website, such as your IP address, browser type, and pages visited, through cookies and other tracking technologies.

Information from forms: If you fill out any forms on our website, the data from those forms will be stored.


3. How We Use Your Information:


To Process Donations: We use your payment information to process your donations and provide donation receipts.

To Communicate with You: We may use your contact information to send you newsletters, updates, and information about our programs and events.

To Improve Our Website: We use website usage information to analyze trends and improve the functionality and content of our website.

To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.


4. Sharing Your Information:


Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, email delivery, and website analytics.

Legal Requirements: We may disclose your information if required by law or in response to a legal request. With your consent: We will ask for your consent before sharing your information with any other third party.


5. Data Security:


We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.


6. Your Rights:


Access and Correction: You have the right to access and correct your personal information.

Opt-Out: You can opt-out of receiving our newsletters and updates at any time by following the unsubscribe instructions in our emails.

Data Deletion: You have the right to request that we delete your personal information, subject to legal and contractual obligations.

 

7. Cookies:


We use cookies to enhance your browsing experience. You can control the use of cookies through your browser settings.


8. Changes to this Privacy Policy:


We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the revised policy.

 

9. Contact Information:


If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@thlhope.org

Phone: +27 73 024 4853

Address: 18 Magistrate Road,

Lot 80,

Ingwavuma,

KZN,

3968